Privacy

Privacy notice

This notice describes what we do with information about you. It is written to be read, not to be survived.

Who we are

Voice of Generations, operating as Voice of Generations Ltd (subject to incorporation and name clearance), is the data controller for information collected through this website. Registered details, registered office and a named data protection contact will be published on our governance page as soon as they exist.

What we collect, and why

We collect only what a specific purpose requires. Every form on this site tells you its classification and its retention period before you submit it.

Newsletter

Your email address and, optionally, your name. Used only to send the emails you asked for. Lawful basis: consent.

General and media enquiries

Your name, email, and what you wrote to us. Used to answer you. Lawful basis: our legitimate interest in responding to people who contact us.

Prayer requests

Optionally a name and contact details, and what you asked us to pray about. Used only by the prayer team. Lawful basis: your consent, and your explicit consent for information that reveals religious belief.

Gospel follow-up

Your name, preferred contact method, country, language, the type of response you chose, safe-contact preferences and, where safeguarding requires it, an age band. Used only to have the conversation you asked for. Lawful basis: your consent, and your explicit consent for information that reveals religious belief.

Programme interest and applications

Your name, contact details, professional background, church involvement and what you told us about your motivation. Used to assess your interest or application. Lawful basis: your consent.

Mentor and faculty interest

Your name, contact details, expertise, industry, availability and what you offered. Used to assess a possible role. Lawful basis: your consent.

Church and partnership enquiries

Your name, role, church or organisation, and what you wrote. Used to have a partnership conversation. Lawful basis: our legitimate interest in developing partnerships.

Shepherds Honour enquiries

Your name, contact details, and what you told us about your situation. Used only by the small authorised group and the independent review panel. Lawful basis: your explicit consent.

Safeguarding concerns

Whatever you choose to tell us — a concern can be raised anonymously. Lawful basis: the substantial public interest in safeguarding children and individuals at risk.

What we do not do

We do not sell personal information, ever, to anyone.
We do not build advertising audiences, and we do not run retargeting.
We do not use what you read on our Gospel, prayer, or pastoral-support pages for any targeting or profiling. Analytics for those sections records the section only, never the specific page.
We do not use automated decision-making to determine eligibility for a programme, for support, or for anything else that affects you. AI does not decide admissions, funding, doctrinal fitness, pastoral-support eligibility or safeguarding outcomes.
We do not publish anything you send us. Testimonies and stories require separate, specific, freely given and revocable consent, and are never a condition of receiving anything.

How your information is held

Submissions are written to a restricted database, not to an inbox. When one of our team is notified that something has arrived, that notification contains a reference number and nothing else — not your name, not your message. The content is read only by people authorised for that specific route.

Information is encrypted in transit and at rest. Access is role-based and reviewed. Administrative access requires multi-factor authentication.

How long we keep it

Retention is set per form type and shown to you at the point of collection. In summary: prayer requests six months; Gospel follow-up one year; general and media enquiries two years; programme, mentor and volunteer records two years; church and partnership records three years; newsletter subscriptions three years from your last engagement; safeguarding records seven years.

Retention periods are engineering defaults pending confirmation against the approved retention schedule by our data protection lead.

Who else sees it

We use service providers to run this site: a hosting and infrastructure provider, a managed database provider, an email delivery provider and a privacy-aware analytics provider. Each processes information on our instructions under a data processing agreement. We will publish the current list, including where each processes data, once vendor selection is finalised.

Some processing takes place outside the United Kingdom. Where it does, we rely on approved safeguards for international transfer, and we assess each transfer before it begins.

Your rights

You can ask us to give you a copy of what we hold about you, correct it, delete it, restrict what we do with it, or object to it. You can withdraw consent at any time, and withdrawing it does not affect anything done before you did. You can ask for information in a portable format.

To exercise any of these, contact us. We will respond within one month. You also have the right to complain to the Information Commissioner's Office in the UK, or to your local supervisory authority.

Children

Our Phase 1 programmes are for adults. If a person under 18 submits a general form, we collect the minimum necessary, we do not route them into one-to-one contact with an adult, and we follow our approved safeguarding procedures including parental or guardian requirements where they apply.

Cookies

Set out separately in our cookie notice.

Changes

This notice is versioned. Every record we hold stores the version of the notice in force when it was collected, so we always know what you were told. Material changes are published with a change summary and a new effective date.